Integrations/Follow Up Boss
CRM & Intake
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Legal Dial + Follow Up Boss.

Every intake call your firm receives, captured live and then written into Follow Up Boss with the full context attached. No paralegal retyping. No missed details.

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New record created
ContactSarah Chen
Matter typePersonal injury
JurisdictionCook County, IL
SourceLegal Dial intake call
Assigned toJ. Alvarez
Synced to Follow Up Boss · seconds after the call
What Follow Up Boss is

Follow Up Boss is a lead-follow-up CRM originally built for real estate but commonly adopted by high-volume intake teams for its speed-to-lead, calling, and texting tools.

Legal receptionist logging a new client call into Follow Up Boss at a law office front desk
How Legal Dial works with Follow Up Boss

Your receptionists become an extension of your Follow Up Boss workflow.

Legal Dial's live agents answer your firm's calls, qualify new callers with your intake questions, and then push the results directly into Follow Up Boss. Your team opens Follow Up Boss to find a new record, the full call note, and any workflow already in motion, without lifting a finger.

What's built in.

Mapped to your Follow Up Boss setup.

We map to the fields, categories, and structures already configured in your Follow Up Boss account, so nothing is generic and nothing has to be retyped later.

Your intake, your fields.

The questions, matter types, and custom fields we capture are the ones your firm has already standardized on. We follow your script, not a generic template.

Conflict details captured up front.

Opposing party, related parties, and jurisdiction are collected during the call and attached to the record so your team can run a conflict check before you accept.

The flow

From ringing phone to updated Follow Up Boss.

01

Call comes in.

Your Legal Dial receptionist answers as an extension of your team using your greeting, your matter types, and your intake script.

02

Intake is captured.

We collect contact info, matter type, jurisdiction, conflict details, and any custom fields your firm needs before pushing to Follow Up Boss.

03

Follow Up Boss is updated automatically.

The moment the call ends, Follow Up Boss receives the new record with the full call context attached. No manual entry.

04

Your team gets notified.

We ping the right person on your team, kick off downstream workflows, and keep Follow Up Boss in sync with the rest of your stack.

What it does for your firm

Every new-client call, already in Follow Up Boss.

  • New records created in Follow Up Boss automatically after every intake call.
  • Call notes, conflict details, and matter type attached to the Follow Up Boss record.
  • Custom intake fields captured exactly the way your firm structures them.
  • Consultations that get booked land on the assigned attorney's calendar.
  • Downstream workflows in Follow Up Boss kick off the moment the call ends.
  • Zero double-entry, your paralegals stop retyping intake notes.
Frequently asked questions

Legal Dial and Follow Up Boss, answered.

Follow Up Boss is a lead-follow-up CRM that emphasizes speed-to-lead, calling, and texting. It is used by high-volume intake operations across several industries, including law.

The integration is set up during onboarding. You authorize Legal Dial to send data to your Follow Up Boss account, we map your intake questions to the fields your firm uses, and from that point forward every qualifying call flows into Follow Up Boss automatically.

Yes. Legal Dial connects to your existing Follow Up Boss subscription. We do not resell Follow Up Boss and we do not replace any part of it.

At minimum, the caller's contact details and the reason for the call. On top of that we can pass matter type, jurisdiction, source, referral information, and any custom intake fields your firm captures during the call.

Yes. Legal Dial only sends the intake information you configure and does not share your client data with third parties outside of the systems your firm has authorized. All data is encrypted in transit.

Most firms are live within a few business days. Timing depends on how customized your intake is and how many fields we need to map.

Ready to connect Legal Dial to Follow Up Boss?

Try Legal Dial free. We will wire the intake flow into your Follow Up Boss setup for you.

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