Answering service for personal injury law firms.
Live receptionists and 24/7 intake built for personal injury firms. Every accident call answered, screened, and moved to your intake pipeline.
Personal injury cases move on the caller's timeline, not yours. Legal Dial answers every accident call the moment it comes in, captures the details you need to sign the case, and keeps your intake pipeline moving nights, weekends, and holidays.
Why personal injury firms need Legal Dial.
Accident calls come in after hours.
Most injury callers reach out nights and weekends. Voicemail loses them to the next firm that answers the phone.
Speed to lead decides who signs.
Injury callers shop fast. If your firm is not the first to respond, the case walks.
Intake volume is unpredictable.
A single accident or ad campaign can flood the phones. Your team should not be the bottleneck.
Built for personal injury firms.
24/7 live phone answering.
Every call reaches a real, trained receptionist, including nights, weekends, and holidays.
New client intake.
We capture accident date, mechanism of injury, medical treatment, and other facts your intake team needs.
Conflict checks up front.
Adverse parties, prior representation, and insurance carriers logged before the call ends.
Consultation scheduling.
Booked directly on your calendar so your attorneys pick up warm, qualified consults.
What we capture on every personal injury call.
We use the intake questions your firm provides. These are the fields most personal injury firms ask us to capture on the first call.
- Date, location, and mechanism of the accident
- Injuries reported and medical treatment received
- Police report number and responding agency
- Insurance carriers on both sides
- Whether the caller has spoken to another firm
Questions personal injury firms ask us.
Do you answer personal injury calls 24/7?
Yes. Every plan includes overnight, weekend, and holiday coverage so injury callers reach a live person the first time they call.
Can you handle a spike in call volume after an ad campaign?
Yes. Our team is staffed for surge volume, so a TV spot or paid campaign will not overwhelm your intake.
Do you follow our intake script?
Yes. We use the intake questions and qualification criteria your firm provides, so every lead is captured the way you want it captured.
Can you push new leads into our case management system?
Yes. We push completed intakes to platforms like Clio, Lawmatics, CASEpeer, Filevine, MyCase, and Litify.
Do you run conflict checks before scheduling a consult?
Yes. We capture adverse parties and prior representation up front so your team can flag conflicts before booking.
We support more legal specialties.
Ready to answer every personal injury call?
Start a free trial and see how Legal Dial fits your firm before you commit.