Solutions/Live legal receptionists
Live legal receptionists

Live receptionists who answer as an extension of your team.

Every inbound call is answered by a real person trained for your firm. No voicemail, no bots. Your callers get a professional first impression on every single call.

Live legal receptionist wearing a headset at a professional law office desk
Overview

Missed calls are lost cases. Our U.S.-based receptionists answer in your firm's name, follow the intake script you approve, and route callers exactly the way your team would. It feels like hiring a full front desk without the payroll, PTO, or turnover.

What's included

Everything this solution covers.

24/7 live phone answering
Appointment scheduling
Call forwarding and screening
New client intake
Lead capture
Outbound calling
Conflict check capture
AI and live person
How it works

A simple, professional handoff.

1

Onboarding and script.

We build a custom greeting, intake script, and call-routing rules with your team, matched to your practice areas and preferred tone.

2

We answer, you get notified.

Calls route to our receptionists 24/7. Callers are greeted in your firm's name, qualified, and handled per your instructions.

3

Handoff and follow-up.

Every call is logged with a message, call recording, and CRM entry so your team can pick up right where the caller left off.

Outcomes

What your firm gets out of it.

Reception, intake, and admin done right, so your team can focus on the work only lawyers can do.

  • Never miss a new-client call, including nights, weekends, and holidays.
  • Consistent, professional caller experience on every ring.
  • Attorneys and paralegals stop being interrupted by cold calls and sales pitches.
  • Faster response times mean higher conversion of prospective clients.

Ready to hand off the front desk?

Start a free trial and see how it fits your firm before you commit.