Integrations/Grasshopper
Phone & VoIP
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Legal Dial + Grasshopper.

Every intake call your firm receives, captured live and then written into Grasshopper with the full context attached. No paralegal retyping. No missed details.

Grasshopper logo
New record created
ContactSarah Chen
Matter typePersonal injury
JurisdictionCook County, IL
SourceLegal Dial intake call
Assigned toJ. Alvarez
Synced to Grasshopper · seconds after the call
What Grasshopper is

Grasshopper is a virtual phone system for small businesses, offered by GoTo. It adds business numbers, extensions, and voicemail on top of an existing cell phone.

Legal receptionist logging a new client call into Grasshopper at a law office front desk
How Legal Dial works with Grasshopper

Your receptionists become an extension of your Grasshopper workflow.

Legal Dial's live agents answer your firm's calls, qualify new callers with your intake questions, and then push the results directly into Grasshopper. Your team opens Grasshopper to find a new record, the full call note, and any workflow already in motion, without lifting a finger.

What's built in.

Mapped to your Grasshopper setup.

We map to the fields, categories, and structures already configured in your Grasshopper account, so nothing is generic and nothing has to be retyped later.

Your intake, your fields.

The questions, matter types, and custom fields we capture are the ones your firm has already standardized on. We follow your script, not a generic template.

Conflict details captured up front.

Opposing party, related parties, and jurisdiction are collected during the call and attached to the record so your team can run a conflict check before you accept.

The flow

From ringing phone to updated Grasshopper.

01

Call comes in.

Your Legal Dial receptionist answers as an extension of your team using your greeting, your matter types, and your intake script.

02

Intake is captured.

We collect contact info, matter type, jurisdiction, conflict details, and any custom fields your firm needs before pushing to Grasshopper.

03

Grasshopper is updated automatically.

The moment the call ends, Grasshopper receives the new record with the full call context attached. No manual entry.

04

Your team gets notified.

We ping the right person on your team, kick off downstream workflows, and keep Grasshopper in sync with the rest of your stack.

What it does for your firm

Every new-client call, already in Grasshopper.

  • New records created in Grasshopper automatically after every intake call.
  • Call notes, conflict details, and matter type attached to the Grasshopper record.
  • Custom intake fields captured exactly the way your firm structures them.
  • Consultations that get booked land on the assigned attorney's calendar.
  • Downstream workflows in Grasshopper kick off the moment the call ends.
  • Zero double-entry, your paralegals stop retyping intake notes.
Frequently asked questions

Legal Dial and Grasshopper, answered.

Grasshopper is a virtual phone service for small businesses, part of GoTo. It layers a business number, extensions, and voicemail on top of an existing cell phone.

The integration is set up during onboarding. You authorize Legal Dial to send data to your Grasshopper account, we map your intake questions to the fields your firm uses, and from that point forward every qualifying call flows into Grasshopper automatically.

Yes. Legal Dial connects to your existing Grasshopper subscription. We do not resell Grasshopper and we do not replace any part of it.

At minimum, the caller's contact details and the reason for the call. On top of that we can pass matter type, jurisdiction, source, referral information, and any custom intake fields your firm captures during the call.

Yes. Legal Dial only sends the intake information you configure and does not share your client data with third parties outside of the systems your firm has authorized. All data is encrypted in transit.

Most firms are live within a few business days. Timing depends on how customized your intake is and how many fields we need to map.

Ready to connect Legal Dial to Grasshopper?

Try Legal Dial free. We will wire the intake flow into your Grasshopper setup for you.

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