Legal Dial + OpenPhone.
Every intake call your firm receives, captured live and then written into OpenPhone with the full context attached. No paralegal retyping. No missed details.
OpenPhone is a modern business-phone system built for small teams. It runs on desktop and mobile apps and adds shared numbers, texting, and light CRM features on top of standard calling.
Your receptionists become an extension of your OpenPhone workflow.
Legal Dial's live agents answer your firm's calls, qualify new callers with your intake questions, and then push the results directly into OpenPhone. Your team opens OpenPhone to find a new record, the full call note, and any workflow already in motion, without lifting a finger.
Mapped to your OpenPhone setup.
We map to the fields, categories, and structures already configured in your OpenPhone account, so nothing is generic and nothing has to be retyped later.
Your intake, your fields.
The questions, matter types, and custom fields we capture are the ones your firm has already standardized on. We follow your script, not a generic template.
Conflict details captured up front.
Opposing party, related parties, and jurisdiction are collected during the call and attached to the record so your team can run a conflict check before you accept.
From ringing phone to updated OpenPhone.
Call comes in.
Your Legal Dial receptionist answers as an extension of your team using your greeting, your matter types, and your intake script.
Call comes in.
Your Legal Dial receptionist answers as an extension of your team using your greeting, your matter types, and your intake script.
Intake is captured.
We collect contact info, matter type, jurisdiction, conflict details, and any custom fields your firm needs before pushing to OpenPhone.
OpenPhone is updated automatically.
The moment the call ends, OpenPhone receives the new record with the full call context attached. No manual entry.
Your team gets notified.
We ping the right person on your team, kick off downstream workflows, and keep OpenPhone in sync with the rest of your stack.
Every new-client call, already in OpenPhone.
- New records created in OpenPhone automatically after every intake call.
- Call notes, conflict details, and matter type attached to the OpenPhone record.
- Custom intake fields captured exactly the way your firm structures them.
- Consultations that get booked land on the assigned attorney's calendar.
- Downstream workflows in OpenPhone kick off the moment the call ends.
- Zero double-entry, your paralegals stop retyping intake notes.
Other phone & voip tools we support.
Legal Dial and OpenPhone, answered.
OpenPhone is a modern business-phone system built for small teams, running on desktop and mobile apps with shared numbers, texting, and light CRM features.
The integration is set up during onboarding. You authorize Legal Dial to send data to your OpenPhone account, we map your intake questions to the fields your firm uses, and from that point forward every qualifying call flows into OpenPhone automatically.
Yes. Legal Dial connects to your existing OpenPhone subscription. We do not resell OpenPhone and we do not replace any part of it.
At minimum, the caller's contact details and the reason for the call. On top of that we can pass matter type, jurisdiction, source, referral information, and any custom intake fields your firm captures during the call.
Yes. Legal Dial only sends the intake information you configure and does not share your client data with third parties outside of the systems your firm has authorized. All data is encrypted in transit.
Most firms are live within a few business days. Timing depends on how customized your intake is and how many fields we need to map.
Ready to connect Legal Dial to OpenPhone?
Try Legal Dial free. We will wire the intake flow into your OpenPhone setup for you.