Integrations/CPACharge
Billing & Payments
CPACharge logo

Legal Dial + CPACharge.

Every intake call your firm receives, captured live and then written into CPACharge with the full context attached. No paralegal retyping. No missed details.

CPACharge logo
New record created
ContactSarah Chen
Matter typePersonal injury
JurisdictionCook County, IL
SourceLegal Dial intake call
Assigned toJ. Alvarez
Synced to CPACharge · seconds after the call
What CPACharge is

CPACharge is a payment platform for professional service firms, also owned by AffiniPay. It is common among firms that have both legal and accounting practices, or accounting-adjacent operations.

Legal receptionist logging a new client call into CPACharge at a law office front desk
How Legal Dial works with CPACharge

Your receptionists become an extension of your CPACharge workflow.

Legal Dial's live agents answer your firm's calls, qualify new callers with your intake questions, and then push the results directly into CPACharge. Your team opens CPACharge to find a new record, the full call note, and any workflow already in motion, without lifting a finger.

What's built in.

Mapped to your CPACharge setup.

We map to the fields, categories, and structures already configured in your CPACharge account, so nothing is generic and nothing has to be retyped later.

Your intake, your fields.

The questions, matter types, and custom fields we capture are the ones your firm has already standardized on. We follow your script, not a generic template.

Conflict details captured up front.

Opposing party, related parties, and jurisdiction are collected during the call and attached to the record so your team can run a conflict check before you accept.

The flow

From ringing phone to updated CPACharge.

01

Call comes in.

Your Legal Dial receptionist answers as an extension of your team using your greeting, your matter types, and your intake script.

02

Intake is captured.

We collect contact info, matter type, jurisdiction, conflict details, and any custom fields your firm needs before pushing to CPACharge.

03

CPACharge is updated automatically.

The moment the call ends, CPACharge receives the new record with the full call context attached. No manual entry.

04

Your team gets notified.

We ping the right person on your team, kick off downstream workflows, and keep CPACharge in sync with the rest of your stack.

What it does for your firm

Every new-client call, already in CPACharge.

  • New records created in CPACharge automatically after every intake call.
  • Call notes, conflict details, and matter type attached to the CPACharge record.
  • Custom intake fields captured exactly the way your firm structures them.
  • Consultations that get booked land on the assigned attorney's calendar.
  • Downstream workflows in CPACharge kick off the moment the call ends.
  • Zero double-entry, your paralegals stop retyping intake notes.
Frequently asked questions

Legal Dial and CPACharge, answered.

CPACharge is an AffiniPay product for professional services firms, similar in design to LawPay but aimed at accountants and consultants. Some firms with mixed practices use it alongside legal billing.

The integration is set up during onboarding. You authorize Legal Dial to send data to your CPACharge account, we map your intake questions to the fields your firm uses, and from that point forward every qualifying call flows into CPACharge automatically.

Yes. Legal Dial connects to your existing CPACharge subscription. We do not resell CPACharge and we do not replace any part of it.

At minimum, the caller's contact details and the reason for the call. On top of that we can pass matter type, jurisdiction, source, referral information, and any custom intake fields your firm captures during the call.

Yes. Legal Dial only sends the intake information you configure and does not share your client data with third parties outside of the systems your firm has authorized. All data is encrypted in transit.

Most firms are live within a few business days. Timing depends on how customized your intake is and how many fields we need to map.

Ready to connect Legal Dial to CPACharge?

Try Legal Dial free. We will wire the intake flow into your CPACharge setup for you.

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