Answering service for employment law firms.
Live receptionists trained for confidential employment intake. Wrongful termination, discrimination, and wage claims captured with care.
Employment callers are often still employed and worried about retaliation. Legal Dial answers with discretion, captures the facts your firm needs to evaluate a claim, and books consults so nothing about the caller's situation is exposed.
Why employment law firms need Legal Dial.
Callers need confidentiality.
Employees calling about their current employer need a professional, discreet voice on the other end.
Facts drive the case.
Dates, roles, protected class information, and documentation notes have to be captured accurately the first time.
Statutes have deadlines.
EEOC and state deadlines are strict. Missed calls become missed windows.
Built for employment law firms.
Live phone answering.
Discreet, professional reception trained for employment intake tone.
New client intake.
Employer, role, dates, and claim type captured on the first call.
Consultation scheduling.
Confidential consults booked directly on your calendar.
Deadline flagging.
Callers with tight EEOC or state deadlines flagged for priority follow-up.
What we capture on every employment law call.
We use the intake questions your firm provides. These are the fields most employment law firms ask us to capture on the first call.
- Employer name, role, and dates of employment
- Claim type: wrongful termination, discrimination, harassment, wage and hour, or retaliation
- Whether the caller is still employed
- Any EEOC, DOL, or state agency filings
- Existing documentation (emails, texts, HR notes)
Questions employment law firms ask us.
How do you handle callers who are still employed?
Our receptionists follow your confidentiality script and can capture callback preferences (personal number, personal email) so the caller stays protected.
Can you flag EEOC or state deadlines?
Yes. When callers mention specific dates or agency notices, we flag the intake for priority review.
Which employment law platforms do you integrate with?
Clio, MyCase, PracticePanther, Filevine, Lawmatics, and other common platforms.
Do you screen out non-viable claims?
We use your firm's qualifying questions to capture the facts. Attorneys make the final call on which matters to take.
Can you handle class action inquiries?
Yes. Class and collective action callers are captured with the additional data your firm uses to evaluate them.
We support more legal specialties.
Ready to answer every employment law call?
Start a free trial and see how Legal Dial fits your firm before you commit.